Privacy Policy
Last updated: September 2026
New Creation Cleaning Co. ("we", "us") respects your privacy. This policy explains what we collect through newcreationcleans.com, why, and what we do with it.
What we collect
- Contact details, your name, phone number, email address, and preferred contact method.
- Property details, service address, size, condition, pets, parking and entry instructions, and any access details you choose to give us.
- Photos, optional images you upload of areas needing attention.
- Technical data, your IP address and browser type, recorded with your request to help us prevent spam and abuse.
How we use it
We use this information only to quote your cleaning, schedule and perform the service, contact you about your request, and keep our own business records. We use it for nothing else.
What we never do
- We never sell, rent, or trade your information.
- We never publish your address, access instructions, phone number, or uploaded property photos.
- We never post a review, photo, or testimonial involving your home without asking you first.
Who can see it
Form submissions go to the business email account and to our scheduling system, which is accessible only to the owner and authorized staff. Access details and uploaded photos are visible only to signed-in staff and are never exposed publicly.
How long we keep it
We keep request and service records for as long as needed to run the business and meet tax and record-keeping obligations. You may ask us to delete your information at any time, except where we are required to keep it.
Your choices
You can ask us what we hold about you, ask for a correction, ask for deletion, or ask to stop being contacted. Email newcreationcleaningco@yahoo.com or call (615) 933-6736.
Text messages
If you give us your mobile number and choose text as a contact method, we may text you about your request and appointment. Message and data rates may apply. Reply STOP at any time to stop receiving texts from us.
Children
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If we change this policy we will update the date at the top of this page.